Management that expects little from staff creates the kind of apathy that leads to expensive absenteeism, turnover and poor productivity. Sadly, management rarely asks for their input. Unused Employee TalentĮmployees who work with the processes every day frequently have the best ideas for improving them. Help employees be more productive by not wasting their time with poorly managed and useless meetings. Attend to broken machinery immediately to maintain workflow. Solution: Redesign your processes to eliminate bottlenecks and to deliver material and information where it’s needed as quickly as possible. Paying employees for idle time is one of the greatest wastes in business today. The raw material, information and equipment required make your product or service cost money that can’t be recovered while they are waiting for an activity to add value. Don’t be fooled – this downtime is a serious waste of capital. This sounds harmless, or at its worst no more than annoying. Remove wasted motion from the production floor by redesigning the workplace layout so that workers have easy access to tools and material they need without leaving their workstations. Solution: Reorganizing the filing and inventory system in an office helps eliminate the wasted motion of employees pawing through inventory and searching through files to find what they need. When identifying waste, apply the value added standard by asking: does this movement add value to the product or service? Would the customer be willing to pay for it? If not then find a better way. Don’t fall into the trap of believing that extra walking, reaching or searching is a sign of a robust and efficient process. When people are moving it means they are busy, and busyness equals productivity, right? Not really. Here are four types of waste that can be eliminated and the Lean Six Sigma solutions that go along with them. Project teams can use Lean Six Sigma tools to identify and eliminate waste. They define waste as an action or a step in a process that does not add value for the customer. Six Sigma project leaders feel the same way about waste. Life is busy and short, so we can’t afford trading it for something that brings no payoff. If a person wastes our time and attention, we may re-evaluate the relationship. If an activity wastes our money, we drop it from our schedule.
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